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PRIVACY POLICY

1 - INTRODUCTION

ATHLEG is committed to protecting the privacy and personal information of our customers, website visitors and business partners.

This Privacy Policy explains how ATHLEG collects, uses, stores, discloses and protects personal information when you access our website, purchase our products or otherwise interact with our business.

By using the ATHLEG website or purchasing ATHLEG products, you consent to the collection and use of information as described in this Privacy Policy.

2 - INFORMATION WE COLLECT

ATHLEG may collect personal information including name, email address, telephone number, billing address, shipping address, order history, customer service communications, website usage information, device and browser information, P address and location data where available.

ATHLEG only collects information reasonably necessary to provide products, services and customer support.

3 - PAYMENT INFORMATION

ATHLEG takes payment security seriously. Payments made through the ATHLEG website are processed by secure third-party payment providers and financial institutions. ATHLEG does not store, retain or have direct access to customers’ full credit card details, debit card information or banking credentials.

Payment information is processed in accordance with the security standards and privacy policies of the applicable payment provider.

Customers should review the privacy policies of payment providers used during the checkout process for additional information regarding payment security and data handling practices.

4 - HOW WE USE YOUR INFORMATION

ATHLEG may use collected information for purposes including processing orders, delivering purchased products, providing customer support, communicating order updates, responding to enquiries, improving products and services, maintaining website functionality,  detecting fraudulent activity, complying with legal obligations, providing marketing communications where consent has been provided.

ATHLEG will not sell personal information to third parties.

5 - SHIPPING & FULFILMENT

To deliver products purchased through our website, ATHLEG may provide relevant customer information to freight carriers, fulfilment providers and logistics partners.

Information disclosed is limited to what is reasonably necessary to complete delivery and related services.

6 - MARKETING COMMUNICATIONS

Customers may occasionally receive marketing communications, newsletters, product announcements or promotional information from ATHLEG.

Customers may unsubscribe from marketing communications at any time using the unsubscribe links provided in emails or by contacting ATHLEG directly.

ATHLEG will make reasonable efforts to promptly honour unsubscribe requests.

7 - COOKIES & ANALYTICS

The ATHLEG website may use cookies, analytics tools and similar technologies to improve website performance and user experience.

These technologies may collect information relating to pages visited, time spent on the website, referring websites, device information, browser information, general geographic location.

This information is generally collected in aggregated or anonymised form and is used to understand website performance, improve functionality and support marketing activities.

Users may disable cookies through their browser settings, however doing so may affect website functionality.

8 - DATA SECURITY

ATHLEG takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Security measures may include: encrypted website connections, secure hosting environments, password-protected systems, restricted access to customer information, secure payment processing through third-party providers.

While ATHLEG takes reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure. Customers acknowledge that information transmitted over the internet is done at their own risk.

9 - DATA RETENTION

ATHLEG retains personal information only for as long as reasonably necessary to fulfil business, legal, accounting, taxation, warranty, customer support and regulatory obligations.

When information is no longer required, ATHLEG will take reasonable steps to securely delete, anonymise or destroy such information.

10 - THIRD-PARTY SERVICES

The ATHLEG website may contain links to third-party websites, services or platforms.

ATHLEG is not responsible for the privacy practices, content or security of third-party websites.

Customers should review the privacy policies of any external websites they visit.

11 - ACCESS TO PERSONAL INFORMATION

Customers may request access to personal information held by ATHLEG and may request correction of inaccurate or outdated information.

ATHLEG may require reasonable verification of identity before providing access to personal information.

Requests may be refused where permitted by law.

12 - INTERNATIONAL DATA PROCESSING

ATHLEG products are designed in Australia and manufactured through approved production partners in China.

In certain circumstances, information may be processed, stored or accessed by service providers located outside Australia where reasonably necessary for business operations, fulfilment, technical support or website functionality.

ATHLEG takes reasonable steps to ensure that any third-party service providers handling personal information maintain appropriate privacy and security standards.

13 - CHILDREN’S PRIVACY

ATHLEG does not knowingly collect personal information from children without the involvement of a parent, guardian or authorised adult. If ATHLEG becomes aware that personal information has been collected from a child inappropriately, reasonable steps will be taken to remove such information.

14 - CHANGES TO THIS POLICY

ATHLEG reserves the right to amend this Privacy Policy from time to time.

Updated versions will be published on this website and become effective immediately upon publication.

Customers are encouraged to review this Privacy Policy periodically.

15 - CONTACT

For enquiries regarding privacy, personal information, data access requests or privacy concerns, please contact ATHLEG through the contact details provided on this website.

 

Last Updated: June 2026

© ATHLEG AUSTRALIA  -  TERMS & CONDITIONS  -  PRIVACY STATEMENT

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